Privacy Policy

Data Controller

Sweet Hill Paradise, Petite Saline, 97133 Saint-Barthélemy
contact@sweet-hill.com | +590 590 52 88 30

Data We Collect

When you use our website or contact us, we may collect: name and contact information, booking details, payment information (processed securely by our payment provider), and communication history.

How We Use Your Data

• Processing your reservation requests
• Communicating about your stay
• Providing concierge services
• Improving our services
• Sending newsletters (with your consent)

Analytics

We use Google Analytics 4 to understand how visitors use our website. This data is anonymized and used solely for improving our services. You can opt out via your browser settings or a privacy extension.

Your Rights

Under GDPR, you have the right to: access your personal data, correct inaccurate data, request deletion, object to processing, and data portability. Contact us at contact@sweet-hill.com to exercise these rights.

Data Retention

We retain your data for as long as necessary to fulfill our contractual obligations and comply with legal requirements (generally 5 years for financial records).

Cookies

We use essential cookies for site functionality and analytics cookies (Google Analytics). You can manage cookie preferences through your browser settings.